STANDARD OPERATING PROCEDURES - ECO PACK
STANDARD OPERATING PROCEDURES FOR THE CLEANING INDUSTRY - ECONOMY PACK
- An all-inclusive set of policies and procedures for your business.
- ECONOMY PACK – Policies, Procedures, Forms, Contracts, Templates, and more.
- The economy pack includes a total of 70 documents ready to implement into your daily operations immediately.
- Once an order is placed and processed, your files are safely stored and shared with you on a cloud via your own private Dropbox folder and can also be downloaded to your office computers, or employee-issued iPads.
- Files are sent as Microsoft Word files and easily able to be edited as you see fit, or as your business grows!
(Table of contents are in the specifications tab and Sample documents are in the document tab)
- Soft washing
- pressure cleaning
- roof cleaning
- surface cleaning
- paver sealing
- commercial/maintenance
- and more!
Table of Contents by section:
*** ADMIN ***
100.01 - Standard Operating Policies & Procedures Introduction
100.02 – Ethics and Conduct
100.03 – Workplace Violence
100.04 – Harassment
100.05 – Sexual Harassment
100.06 – Disciplinary Action
100.07 – Equal Opportunity Employer
100.08 – Organizational Structure
100.09 – Employee File
100.10 – Uniforms
100.11 – Attendance and Tardiness
100.12 – (intentionally left blank)
100.13 – Cell Phone
100.14 – Purchase Case
100.15 – Photo Release
100.16 – Leave Requests
100.17 – Job Description – Tech
100.18 – Job Description – Lead Tech
100.19 – Job Description – Sales Associate
100.20 – Job Description – Office Manager
100.21 - non-compete disclosure
*** OFFICE ***
200.01 – Weekly Office Cleaning
200.02 – Email
- 03 – Phone
*** OPERATIONS ***
300.01 – Pre-Route Truck Check
300.02 – Arrival to Job Site
300.03 – Vehicle Accident
300.04 – Incident Reporting
300.05 – Damage to Property
300.06 – Lost or Damaged Equipment
300.07 – Company Vehicles
300.08 – Water Pipe Break
300.09 - landscape protection
*** SAFETY ***
400.01 – PPE
400.02 – Ladders
400.03 – Roof Cleaning Safety
400.04 – Traffic Hazards
400.05 – First Aid Kits
400.06 – Fire Extinguishers
400.07 – Chemical Spills
400.08 - safety meeting & training
*** FORMS ***
100.01 – Employee Application
100.02 – Interview Assessment
100.03 – (Intentionally left blank)
100.04 – Call Taking
100.05 – Lost or Damaged Equipment
100.06 – Employee Resignation
100.07 – Counseling and Coaching
100.08 – Official Written Reprimand
100.09 – Final Written Warning
100.10 – Suspension and Demotion
100.11 – Termination of Employment
100.12 – Uniform Order and Replacement
100.13 – Incident Report
100.14 - safety training record
100.15 - equipment maintenance
*** CONTRACTS ***
500.01 - paver sealing contract
500.02 - roof cleaning contract
500.03 - pressure cleaning contract
500.04 - recurring service contract
500.05 - unsolicited proposal contract
500.06 - unsolicited proposal
500.07 - contract SIMPLE
500.08 - proposal template
500.09 - invoice template
500.10 - notice to residents (building wash)
500.11 - notice to residents (roof cleaning)
500.12 - notice to residents (surface cleaning)
500.14 - warranty (roof cleaning)
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